Shipping policy
Shipping Policy — Momoka.Shop
Last Updated: October 2, 2026
At Momoka.Shop, we aim to process and deliver your orders as quickly and safely as possible.
Order Processing
Orders are generally processed and dispatched within 1–2 business days after order confirmation.
Orders placed on weekends or public holidays may be processed on the next business day.
Delivery Time
Orders within Pakistan are usually delivered within 3–5 business days after dispatch.
Delivery times may vary slightly depending on the customer's location, courier delays, public holidays, weather conditions, or other circumstances beyond our control.
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
Order Tracking
Once your order has been dispatched, tracking information may be provided through SMS, WhatsApp, email, or other available methods.
Please allow some time for tracking information to update after dispatch.
Incorrect or Incomplete Address
Customers are responsible for providing a complete and accurate delivery address and contact number.
Momoka.Shop is not responsible for delivery issues caused by incorrect or incomplete information provided by the customer.
Delivery Delays
Although we aim to deliver within the estimated timeframe, delays may occasionally occur due to courier issues, weather, public holidays, remote locations, or other circumstances outside our control.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with your order number and clear photos/videos of the product and packaging.
We will review the issue and assist you according to our Return & Refund Policy.
Contact Us
For any shipping-related questions, please contact us:
Email: momoka7258@gmail.com
WhatsApp:03109798882
Momoka.Shop reserves the right to update this Shipping Policy when necessary.